© 2025 Petra Tourist Agency. All rights reserved.
Before booking a trip with our travel agency, we recommend that you carefully read and understand our terms and conditions. These policies outline important information regarding booking procedures, payment terms, cancellation policies, and other essential details. By booking a trip with us, you agree to abide by these terms and conditions to ensure a smooth and enjoyable travel experience. If you have any questions or need clarification on any policy, feel free to contact us. We are here to assist you in planning your dream vacation.
By accessing and using our services, you agree to be bound by these terms and conditions. If you do not agree, please do not use our services.
We offer travel services including flight bookings, hotel reservations, guided tours, transportation, and customized travel packages.
Booking: Bookings can be made through our website, by phone, or at our office. Payment: Payments are accepted via credit/debit cards, bank transfers, PayPal, and cash at our office. Payment Terms: Full payment or a deposit may be required at the time of booking, depending on the service.
Cancellation: If you cancel your booking, you may be subject to cancellation fees, depending on the service provider's policy. Refunds: Refunds will be processed according to the terms set by the service provider. We will assist you in processing any eligible refunds.
We strongly recommend purchasing travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, and lost luggage.
It is the traveler’s responsibility to ensure that all necessary travel documents, including visas and passports, are in order. We can assist you with visa applications where applicable.
Changes to bookings may be allowed, subject to availability and the policies of the service providers. Additional fees may apply.
Agency Liability: Our agency is not responsible for any loss, damage, or injury incurred during the trip, except as required by law. Force Majeure: We are not liable for any delays or cancellations due to events beyond our control, such as natural disasters, political instability, or airline issues.
Travelers are expected to comply with the local laws and regulations of the countries they visit. We are not responsible for any legal issues that arise during the trip.
We value your privacy and will protect your personal information in accordance with applicable data protection laws.
These terms and conditions are governed by the laws of the country in which our agency is based. Any disputes will be resolved under the jurisdiction of the local courts.
© 2025 Petra Tourist Agency. All rights reserved.